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Doorwin is positioned to offer the finest value in quality wood aluminum windows. We seek to make durable, energy efficient and beautiful products accessible to all budgets. We strive to provide the best customer service experience with a dedicated design and engineering team for custom projects and a talented sales team that responds quickly to inquiries.
We back up our products with a 10 year warranty for your peace of mind.Contact a Doorwin sales representative to experience what sets us apart from the rest.
Based on our long-term business relationship with North America and Europe Clients, the professional 4 Layers of packaging will be provided for better protections on all windows and doors during the long- transportation.
The first layer is adhesive protective film which will be taped on the surface of aluminum profiles to avoid any scratches. The Second layer is hard paper board, which would wrap the window frame completely to protect the wooden frame and corner. The third layer is stretchable plastic wrap to protect the glass avoid any scratches. And the last one is non-fumigation ply-wood crate, which would provide an extra protection for the windows to make sure there is nothing to worry about in long- transportation. We want to make sure the windows we make is a commodity, is not just a product.
As for the shipment, we have our own shipping agent who have worked with us for long time, they could assist our clients to make the custom clearance and make sure our windows could arrive at your job site without any damage. Also, we are willing to provide Door-To-Door Service,
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DOORWIN GROUP is a major Chinese manufacturer, supplying high performance timber windows, alu-clad timber windows and timber doors for large- and small-scale residential and commercial housing projects in China. These products are highly sought for energy efficiency, longevity and low maintenance.
Our products are manufactured in 3 wholly owned manufacturing plants across China, large state of the art factories, sufficient to supply the largest projects, whilst remaining competitive.
Decades of experience shipping our products worldwide has given us the expertise to ensure that our products arrive to their final destinations intact. We’ve developed a 4 point system to prevent any damage during the various stages of the manufacturing process and shipping:
1) A protective film covering the surface of aluminum profiles.
2) Specialized cardboard encapsulating the window surfaces and corners
3) Plastic stretch wrap covering the glass.
4) Windows and placed within a non-fumigated ply-wood crate
We can handle freight and customs clearance through our shipping partner and can provide door-to-door service if desired. We guarantee that our clients will receive their orders timely and without damage.
Warranty
Our products feature a full 10 year warranty. In the event your order is damaged during shipment or fails after under normal operating conditions we will provide to you at no cost an equal replacement, assuming the defective unit was installed in accordance with our recommended installation methods.
